Frequently Asked Questions

Do I call you or email you to make an appointment?

Neither. You can make an appointment by clicking the Appointments tab above.

I need beginner skates for me or my child. What do I do?

You can make an appointment right here on our website under the appointments tab. Select Initial Skate Fitting and select a day and time that is available that works best for you. We will happily guide you or your beginner into the proper pair of skates.

Are appointments necessary?

Yes, except for drop-offs.

For which services can I make an appointment?

Appointments can be made for figure and hockey sharpenings, boot stretching, blade balancing and skate fitting.  

Do you have my size in-stock?

We attempt to stock as many sizes as we can.

We cannot determine if we have your size until we measure your foot in-person. A lot of factors can go into skate fitting. However, if we are sold out of your size, special orders can be as quick as 4 to 7 days.

How long will it take to stretch my boots?

Proper boot stretching takes 24 hours.

Can I leave my skates for sharpening and pick up later?

Yes!